FAQ
How long will it take for my order to arrive?
Orders within Spain typically arrive in 2-3 business days once processed. For international orders, delivery takes between 2-7 business days depending on your location. You'll receive tracking details by email once your order ships. Full details on our Shipping page.
When will my order be shipped?
We process orders within 2-3 business days (Monday to Friday). During sale periods, it may take a little longer. You'll receive a confirmation email with tracking information as soon as your order leaves our warehouse.
Do you have a physical store?
We don't have a physical store at the moment. Shambhala Barcelona is an online-only brand. This allows us to focus on what we do best: creating high-quality, sustainable yoga wear and shipping it directly to you, wherever you are in Europe and beyond.
Can I buy your products wholesale?
Yes. Whether you're a yoga studio, boutique, or retailer, we'd love to hear from you. Contact us at info@shambhalabarcelona.com for wholesale inquiries. Full details on our Wholesale page.
How do I find the perfect size?
Check our Size Guide for detailed measurements. If you're between sizes, we recommend sizing up for a more comfortable fit. Still unsure? Send us a message at hola@shambhalabarcelona.com or via Instagram DM. We're happy to help.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging. Returns and exchanges within Spain are free. For international returns, shipping costs are covered by the customer. Sale items and gift cards are non-returnable and non-exchangeable. Full details on our Returns & Exchanges page.
How can I return my purchase?
Simply email us at hola@shambhalabarcelona.com with your order number and the item you'd like to return. We'll guide you through the process and, for orders within Spain, send you a prepaid return label.
Can I exchange an item?
Yes, for orders within Spain. Exchanges are free within 30 days of delivery: email us at hola@shambhalabarcelona.com with your order number and the size or style you'd like, and we'll send you a prepaid return label. For international orders we don't offer exchanges, but you can return the item and place a new order for the size or style you need.
What fabrics do you use?
We work exclusively with natural and responsibly sourced fabrics:
- Organic Cotton & Modal (46% Organic Cotton, 46% Lenzing Modal, 8% Elastane), OCS certified. Used in our bras and leggings. Soft, breathable, and naturally moisture-wicking.
- Bamboo (95% Bamboo, 5% Elastane), Oeko-Tex certified. Used in our pants, flare styles, and tanks. Exceptionally soft with natural stretch.
- Ecovero Viscose (95% Lenzing Ecovero, 5% Elastane), EU Ecolabel certified. Used in our Niyama Hoodie. Made from renewable wood sources.
- Organic Cotton (100% Organic Cotton), GOTS certified. Used in our t-shirts and tops. Clean, soft, and breathable.
How should I care for my Shambhala pieces?
Each garment comes with specific care instructions. As a general rule: machine wash at 30°C, use a mild detergent, avoid bleach, and air dry. Please don't use the tumble dryer. Washing inside out helps preserve color and fabric quality. Detailed care instructions are listed on every product page. Full details on our Care Guide.
Is your packaging sustainable?
Yes. We've removed conventional plastic from our packaging. Orders ship in recyclable paper mailers, and every garment is wrapped in a compostable bag.
How can I collaborate with Shambhala?
We're always open to meaningful collaborations. If you're a content creator, yoga teacher, or brand with shared values, reach out at info@shambhalabarcelona.com with a bit about you and what you have in mind.
Can't find what you're looking for?
Drop us an email at hola@shambhalabarcelona.com and we'll get back to you as soon as possible. If your question is about an existing order, please include your order number.